Are you driven to learn and help people solve problems? Do you enjoy working with others? We are looking for a creative problem solver to join our Drupal support team. The role involves working with a large and diverse portfolio of Drupal clients helping us to deliver exceptional service.
You will be working directly with many of our clients, responding to support tickets and helping them with their web based issues. It's essential you are confident and skilled in working with people both face to face and over the phone, as this role is driven by problem solving, but the essence of it lies in customer service.
We have recently taken on two new members of staff for our development, hosting and support teams and I wanted to take this opportunity to introduce them.
We welcome Peter Lavelle as a Systems Administrator following the development of our Cloud hosting service. Peter has extensive experience in maintaining Linux servers, providing internal and external client support and has already been key in implementing our automation systems using Puppet and Vagrant to streamline our development and deployment process.
Ixis will be finishing for Christmas on Thursday 22nd December and returning on Tuesday 3rd January.
We have had a great year and want to thank all our clients and suppliers for their support over the last 12 months. We are looking forward to continuing to provide Drupal development, hosting and support for our existing clients and working with our new customers who have recently come onboard.
This quarter has whizzed by, and it only feels like last week we were at Drupalcon London enjoying the great british weather and the aftermath of the riots. Its been a busy few months here at Ixis, as we have seen a raft of new hosting and support clients come on board as more Drupal users look to procure services from our reliable team.
There has been a boom in interest in our cloud based services and we have expanded the team to meet this demand, with the addition of Gary W and Paul J. We are almost fit to burst here at the office (and they wont let me get rid of the pool table to make space) so it looks like an office move might be on the cards in the new year.