Are you driven to learn and help people solve problems? Do you enjoy working with others? We are looking for a creative problem solver to join our Drupal support team. The role involves working with a large and diverse portfolio of Drupal clients helping us to deliver exceptional service.
You will be working directly with many of our clients, responding to support tickets and helping them with their web based issues. It's essential you are confident and skilled in working with people both face to face and over the phone, as this role is driven by problem solving, but the essence of it lies in customer service.
Friday's Channel 4 news featured an item on how the IT industry is discriminating against older workers preferring to select younger workers rather than training current staff.
Research shows that there are 105,000 vacancies in ICT with only 30,000 computer science graduates recorded in 2009/2010 meaning that it will take some time to train up new staff to fill the gap. However, companies still see older workers as a chore and unable to learn new skills.
The director of the CBI in the North West, Damian Waters, has today highlighted that the growth of the creative sector could be hampered by the lack of relevant skills being taught.
The report details recommendations for the Government to introduce higher levels of computer programming and software development courses. Further, the CBI want to see greater collaboration with universities to ensure that courses are relevant to the working world.